Terms of service

OVERVIEW

Welcome to Purrumi! The terms "we", "us" and "our" refer to Purrumi. Purrumi operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Purrumi is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or rendered in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Purrumi reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Purrumi confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Purrumi may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the contact information provided at the time the order was placed.

Your purchases are subject to return or refund solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include shipping, handling, customs or import charges, or applicable taxes.

Prices posted in our online store may be different from prices offered by third parties. We may offer promotions from time to time that may affect pricing and that may be governed by additional terms and conditions.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store. You agree to promptly update your information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

You represent and warrant that the payment information you provide is true, correct, and complete and that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY

We currently ship orders only within the United States.

Delivery times shown on our website are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather, or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information about delivery times and shipping.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Purrumi, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you a license or other rights under any patent, trademark, copyright or other intellectual property of Purrumi, Shopify or any third party.

Purrumi's names, logos, product and service names, designs, and slogans are trademarks of Purrumi or their respective owners, where applicable. Shopify's name and related trademarks belong to Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without any endorsement.

Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion.

We may also, in the future, offer new features through the Services, including new tools and resources. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

If you decide to access third-party websites or services, you do so at your own risk. Please review the third party's policies and practices before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Purrumi is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Purrumi.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Purrumi, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Purrumi.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and third-party service providers that may be located in other countries in order to provide services to you.

Please review our Privacy Policy for more details on how Purrumi, Shopify, and our service providers handle personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.

You also represent and warrant that you own or have all necessary rights to the Feedback you submit and that your Feedback complies with these Terms.

We are under no obligation to maintain your Feedback in confidence, pay compensation for your Feedback, or respond to your Feedback.

You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy or other proprietary rights, and will not contain unlawful, abusive or obscene content or malicious software.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not use the Services to violate applicable laws or regulations, infringe intellectual property rights, harass or harm others, transmit false or misleading information, distribute malicious software, send spam, impersonate another person or entity, or otherwise interfere with the operation or security of the Services.

We reserve the right to suspend or terminate access to the Services if we determine that you have violated these Terms.

SECTION 14 - AGENTS

14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person's device, without direct supervision.

14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in Section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.

14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

14.4 Agents must identify themselves in requests, must not conceal or obfuscate automated access, must respond truthfully when asked whether interactions are automated, and must not circumvent measures intended to control automated access.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services at our discretion where permitted by applicable law, including if you violate these Terms.

You will remain responsible for any amounts due up to and including the date of termination.

The provisions that by their nature should survive termination will continue to apply following termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general information purposes.

Except as expressly stated by Purrumi, the Services and products offered through the Services are provided "as is" and "as available" to the fullest extent permitted by applicable law, without warranties or conditions of any kind, either express or implied.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.

Some jurisdictions do not allow certain warranty disclaimers, so some of the above limitations may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Purrumi and its partners, employees, affiliates, agents, contractors, service providers and licensors shall not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Services or products purchased through the Services, except where such liability cannot lawfully be excluded or limited.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Purrumi, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities and reasonable expenses arising out of your violation of these Terms, applicable law, or the rights of a third party.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by applicable law.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms and the policies posted on our website constitute the entire agreement between you and Purrumi regarding your use of the Services and supersede prior agreements or communications concerning the Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent where required by law.

We may transfer or assign these Terms and our rights and obligations where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws applicable to Purrumi's place of business, without regard to conflict of law principles.

Any disputes shall be handled in the courts having jurisdiction over the applicable dispute and parties, except where applicable law provides otherwise.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Purrumi
 
Email: purrumi.support@gmail.com

Business address: 87/7 Nguyễn Trãi, Lam Vien - Da Lat Ward, Vietnam

Business phone: +84 33 805 98 40